If illness or other emergencies should arise during childcare hours every attempt will be made to have a substitute provider care for your child so that I can remain open for childcare. If substitute care is not available, you will receive a phone call to pick up your child. Whenever possible medical and personal appointments will be made after childcare hours however, if I must use childcare hours to secure appointments every attempt will be made to have a substitute provider care. If a substitute is not available, I will have to close my childcare home.

I express my disapproval (without attaching character). I state my expectations and show your child how to make amends. I give choices, and in extreme situations a child may be given a “time out”; because at times a child may be having trouble making choices of their own and they just may need a couple of minutes to calm down, and think about their choices. No physical discipline is ever used in my care.

Childcare is available Monday through Saturday with the exception of closings as referred to in this handbook.
Actual days and hours are determined by the parent/guardian’s individual needs.

Please understand that the contracted drop-off time is important because I plan our day around the collective time frame of each child as well as each other phase of our morning routine – please call me if you know that you will be more than 15 minutes late.

Our contracted pick up time is equally important; there are several things to do before the children leave – snack time, calm down time, clean up (personal as well as day care room), shoes on etc. Of course, another reason is to know my “quit” time so I can complete other evening commitments.

Please call me if you will be late dropping your child off late. It is very important to me and the other children to know our schedule (breakfast, etc.) and when we can move along from one activity to another.
I’m sure you agree, personal time is precious; accordingly, it becomes extremely difficult and stress full to have an appointment or other plans scheduled if I cannot depend on the mutually agreed pick up time. I do understand that there may be an occasion of major traffic congestion or bad weather conditions causing a delay in your travel – if you have a cellular phone, please call me. Consistent tardiness could be cause for termination.

A $10.00 fee for each additional 10 minutes past our agreed pick up time will be payable upon arrival.

Childcare fees are paid in advance on a weekly basis – the Friday before the week begins or the last scheduled day of attendance for the week. Payment obligation is based on the hours agreed to use childcare, not on actual attendance. There is no change in fee due to your child’s absences. If your child is absent or I am closed on the Friday before the week begins or the last scheduled day of attendance for the week, you are responsible to make payment as agreed. In the case of your vacation or absence, please postdate your check for the up coming date due and make payment before you leave.

Parent/Guardian will give two weeks written notice, and two weeks full payment to terminate your child’s
enrollment in childcare regardless as to whether your child is present (with the exception of the trial period). If two weeks notice is not given, you are still financially obligated for the two weeks of childcare fees and late payments; two weeks full payment still applies when notice is given in conjunction with provider’s vacation.

There is a trial period of 2 weeks from the date childcare begins. If the childcare arrangements are not mutually satisfactory, either party can terminate this agreement with a 1(one) day notice – any money already paid are nonrefundable. (Registration Fee or weekly tuition, late Fee…)